Shipping & Returns
All our products are hand crafted to order and made in the USA
Due to high demand during the holiday season and shipping company delivery delays, we cannot guarantee Christmas arrival on any orders this year.
We will continue production on all orders and do our best to have your gift arrive on time.
Thank you and Happy Holidays from all of us!
WE DO NOT ACCEPT INTERNATIONAL ORDERS
Immediately after you complete your purchase at Baseball Bat Racks your order is sent to our production facility, manufactured, and packaged with great care and generally shipped within 7 to 14 business days. Please allow more time if ordering multiple items.
Shipping is NOT included in the price of catalog listed prices. Shipping options and prices will be displayed upon checkout.
We strive to exceed your expectations with every product you receive. All products are made-to-order with the best materials and our special woodworking technologies ensures quality workmanship.
If you are not satisfied for any reason, you may return any unused products for a replacement or refund within 10 days of receipt. There is a 25% restocking fee for all returns.
Custom designs and custom colors are not returnable.
In most cases we will exchange an item for a different color. However, we are not responsible for any additional shipping fees that will occur.
To return your items:
- Contact us to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or a refund.
- Write the RMA number on the packing slip and include the slip with your item to return.
- Send the package to:
Baseball Bat Racks
221 E. Michigan Ave. #102
Grass Lake, MI 49240